Returns & Exchanges

At Rollersnakes, we want to ensure you are stoked with your new gear, which is why we offer a 30-day return policy on all unused items in their original packaging. Whether it's a sizing issue or a change of heart, our team is here to help you get back on your board as quickly as possible.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in brand new, resellable condition with all original tags and packaging intact before initiating a return.

• 2.
  Pack Your Gear

  Securely pack your items and include a copy of your original invoice or a note with your order number to prevent any processing delays.

• 3.
  Ship It Back

  Send your package using a tracked shipping service to our warehouse address; please note that customers are responsible for return shipping costs unless the item is faulty.

• 4.
  Refund or Exchange

  Once our team inspects the returned goods, we will process your full refund or dispatch your requested exchange item within 3-5 business days.